EMPOWERMENT OF PATIENTS AND THEIR FAMILY IN IMPROVING THE PATIENT INCIDENT AND SAFETY REPORTING IN HOSPITAL

Abstract

Objective: This research was carried out aiming to identify and describe the proof based on the current knowledge regarding the patients and their family-based incident report.    

Method: This literature review was done by referring to the manual of Preferred Reporting Items for Systematic Review and Meta Analysis (PRISMA) 2015. In this case, the database employed to find the articles were PubMed, Google Scholar, ProQuest, and Science Direct through the website of National Library. The studies involved were those that met the eight criteria of quality assessment proposed by strengthening the Reporting of Observational Studies in Epidemiology (STROBE). Furthermore, 12 of 1040 articles met the inclusion criteria to be reviewed further.

Result: Patients’ involvement through empowerment provided positive effect in improving the patients’ safety. In this case, patients could report their condition during the treatment and provide feedback to the healthcare service provider to improve the patients’ safety report. The instrument used to measure the patients’ experience and incident reporting according to the patients’ perception has been developed numerously to collect information from the patients.

Conclusion: Research on patients’ empowerment and involvement is mostly conducted through Randomized Controlled Trial method using questionnaire. In this case, the invention mostly used is PRASE. Furthermore, patients and their family involvement is needed in reporting the patients’ safety incident.