A Cross Sectional Study On Physicians’ Perceived Usefulness And Ease Of Use Electronic Medical Records

Abstract

Introduction: Regulation No. 21 of 2020 of the Minister of Health of the Republic of Indonesia has necessitated efforts to modify the governance of health development through the integration of health information systems. By 2024, all hospitals are expected to have fully integrated EMR. 

Aim: To analyze the effect of perceived usefulness and perceived ease of use on the use of electronic medical records (RME) based on the Technology Acceptance Model (TAM) framework at Soetomo General and Teaching Hospital, Surabaya Indonesia.

Design: This study conducted a cross sectional study and the Estimate for path coefficients test utilizing the PLS software tool to explain the effect between the constructs tested.

Method: Population of 251 physicians worked as specialists in general hospitals and in outpatient facilities for children and obstetrics. A sample of 101 people was acquired using the sampling approach of random sampling in the use of sample size determination in health studies (sample size 2.0).

Result: Perceived usefulness, perceived ease of use, behavioural intention, and RME use had a value of estimate for path coefficients with p-values < 0,05, indicating that all constructs had a significant effect. The TAM model used in this study can be used in hospitals by adapting question items to the conditions of the existing electronic medical record system.

Conclusion: R-square behavioural intention value is 0,488, and the RME 0,549 has a moderate influence strength value. Novelty of the present study is the finding technology use is measured by subjective, objective, assessment, and plan indicators in the RME filling, this is different from previous studies.